Twelve areas. One player record.
Everything below exists in the product today. Each area is a module — your package decides what is switched on.
Sportsbook
Pre-match and live betting with a trader desk, settlement and coupon control.
- Pre-match and live betting markets from a real-time feed
- Trader desk for odds, limits and player requests
- Automatic settlement with manual override
- Sports risk screen and coupon management
- Virtual sports, micro-betting and copy-betting for players
Casino & Originals
A full casino lobby plus 25 in-house games you control end to end.
- Casino lobby with categories, ordering and live casino
- Game provider routing and a global game catalog
- 25 in-house games with house edge set per site
- Shared live rounds: Tombala, Horse Race, Money Wheel
- Game access rules per category and per player
Payments & Finance
Payment providers connected by configuration, multi-currency, automatic withdrawals and accounting.
- Payment engine — new providers by configuration, not code
- Multiple currencies with exchange rates
- Withdrawal rules and automatic approval
- Ready-made payment messages and a full audit trail
- Accounting: cash desks, expenses, reconciliation, period close
- Cash points for resellers with pre-paid credit
Bonus & Loyalty
Promo codes, deposit and loss bonuses, VIP levels, missions and an XP store.
- Bonus wizard: promo codes, deposit, trial, loss and cashback
- Wagering rules checked on every bet
- VIP levels with level-up rewards
- Missions, achievements, leaderboards and a lucky wheel
- XP store: players swap XP for bonuses, spins or prizes
- Bonus return-on-investment reporting
CRM & Messaging
Segments, automations, bulk SMS and email, Telegram and WhatsApp.
- Segment builder and automation flows
- Message templates and contact rules
- Bulk SMS — through your own phones or a provider
- Bulk email campaigns
- Telegram bots for players and staff, WhatsApp lines
Live chat & AI
A chat widget with an AI assistant that answers from your own knowledge base.
- Chat widget for players and for visitors who aren't logged in
- AI assistant with your knowledge base and interactive cards
- Hand-off to an agent with the full player context
- Canned replies, offline inbox and ratings
- Five widget layouts, colours set by each brand
Call center
Cloud phone lines, queues, recordings and an AI voice agent for outbound calls.
- Several phone providers per brand, queues and recordings
- AI voice agent for outbound calls, with live listening
- Supervisor view, call archive and number cleanup
- Agent teams, contests and commission
- "We'll call you" requests with scheduling
Affiliates
Tracking links, commission tiers and a partner portal with its own ledger.
- Tracking links and partner codes
- Commission tiers and partner account ledger
- Partner portal for your affiliates
- Staff short links tied to their partner code
Reports & Risk
Profit and loss, player value, live balance radar and KYC review.
- Profit and loss, daily cash and liabilities
- Payment provider performance and costs
- Casino, sports and in-house game performance
- Player value and profitability
- Live balance radar with exposure and alerts
- KYC review and compliance reports
Multi-site
Run several brands from one login with shared queues across sites.
- Multi-site dashboard
- Combined queues: chat, withdrawals, bonuses, players
- Per-brand credit, invoices and period close
- Staff working across several brands with one account
Website & Growth
CMS, page builder, installable mobile app, SEO and automatic domains.
- CMS: pages, FAQ, menus, banners, pop-ups and sliders
- Page builder and custom CSS per brand
- Installable mobile app that switches to a backup address if blocked
- SEO basics: sitemap, canonical tags, structured data
- Automatic domain purchase and self-repairing short links
- Player sites in up to 18 languages
Security
Deny-by-default permissions, masked personal data, 2FA and full audit trails.
- Role-based permissions, closed by default
- Server-side masking of personal data
- Two-factor login and brute-force protection
- Admin activity and payment audit logs
- One database per brand
- Responsible gaming pages and KYC settings